Privacy Policy

Citta Mandir Vikas Foundation (“we”, “us”, “our”) is committed to protecting the privacy and personal information of visitors, donors, volunteers, and users (“you”, “your”) of our website (“Platform”). This Privacy Policy explains how we collect, use, store, and safeguard your information.

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you voluntarily submit information through forms or donations, we may collect:

• Name

• Email address

• Phone number

• Address

• Donation or payment details (processed securely via payment gateways)

b) Non-Personal Information

We may automatically collect limited technical information such as:

• Browser type

• Device information

• IP address

• Pages visited and time spent on the website

This data is used only for website performance and analytics.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process donations and contributions

• To communicate with you regarding events, activities, or acknowledgements

• To respond to queries or requests

• To comply with legal or regulatory obligations

• To improve website functionality and user experience

We do not sell, rent, or trade your personal information to third parties.

3. Donations & Payment Security

All online payments are processed through secure, authorized third-party payment gateways.
We do not store your card, bank, or UPI details on our servers.

While we take reasonable precautions to protect your information, we cannot guarantee absolute security due to the nature of internet transactions.

4. Sharing of Information

Your information may be shared only:

• With trusted service providers strictly for operational purposes

• When required by law, regulation, or court order

• To prevent fraud or unauthorized activities

All such sharing is done with appropriate safeguards.

5. Cookies & Tracking Technologies

Our Platform may use cookies or similar technologies to:

• Improve website functionality

• Understand visitor preferences

• Analyze traffic and usage patterns

You may choose to disable cookies through your browser settings, though this may affect certain features of the website.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of such third-party websites. Users are advised to review their respective privacy policies.

8. Children’s Privacy

Our Platform is not intended for use by children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

9. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data, subject to legal obligations

Such requests can be made by contacting us through the details provided below.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and continued use of the Platform constitutes acceptance of the revised policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us through the details provided on the Contact page of our website.